FAQ

Q. We’ve seen online qualitative software and it’s never worked well for us. What makes VisionsLive different?

Six to seven years ago, few people had access to high speed internet. Now more than half the homes in developed countries have a high-speed connection.
• No software to install - participate in an online group as easily as you would watch a YouTube video.
• More than stimulus and chat - VisionsLive allows respondents greater interaction comparable to a facilities based situation.
• Typical session lengths exceed 2 hours with respondents fully engaged till the end.
• Collaborative tasks will still allow respondents who do not engage well with text chat to yield valuable insights.

Q. How much does it cost?

It's FREE to maintain a VisionsLive Session Manager account. There are no set-up fees, internal tests, training, pilot sessions and client demonstrations are all free of charge.

VisionsLive is the most cost-effective way to conduct online qualitative research. Running focus groups can cost under £100 per hour.

Flexible pricing allows you to choose between Pay As You Go or Business Subscription.
• Pay-As-You-Go rates (non-subscription)
• Business Subscription - lower hourly rates for monthly usage

Q. What about technical problems?

• If you can access the internet, watch a video online or do a search online, then you can use VisionsLive. There’s no software needed, all you need is to be connected to the internet.
• VisionsLive utilises robust infrastructure backed up by secure dedicated data centres.
• 24-hour email and telephone call back support world-wide.
• VisionsLive can test and show you that your participants have the required connection to participate successfully in online qualitative sessions.

Q. What if we have no experience of running online groups?

• VisionsLive is an easy to use intuitive system built from the ground up by qualitative researchers, so many of the features will be instantly familiar.
• VisionsLive can provide highly experienced online qualitative researchers to provide training and moderation.

Q. How do we get started with VisionsLive

Getting started with VisionsLive is easy. You can sign-up for a FREE account at here.
VisionsLive will provide training and can assist with client demonstrations and internal pilots to grow capability in your organisation.

Alternatively, VisionsLive can provide a full service from field work only through to analysis and reporting.

Exceptional Online Qualitative Research made Simple and Fast!

Links to other pages:
Sign up here for a free account
Contact us for a demo.