Frequently Asked Questions
Q. What makes VisionsLive different?
Visionslive is designed in a way that combines social media culture concepts, while being built from scratch for online qualitative research. Our streamlined software is designed by expert researchers, and built by our expert development team, so you’ll find it intuitive and very easy-to-use.
• No software to install – respondents participate in an online groups, task-driven immersives, bulletin board focus groups and other kinds of research with just one click
• More than just presenting stimulus and chat – VisionsLive allows respondents interactions similar to what they are used to on social networks, forums, chats and blogs
• Messaging and statistics mean that you can ensure that respondents remain fully engaged till the end.
• Innovative and high-quality synchronous and asynchronous tools all available on-demand.
• An affordable pricing model – world-leading tools and customer service.
Q. How much does it cost?
It’s FREE to maintain a VisionsLive Session Manager account. There are no set-up fees, internal tests, pilot sessions and client demonstrations are all free of charge.
Flexible pricing allows you to choose between Pay As You Go or Business Subscription.
• Pay-As-You-Go rates (non-subscription)
• Business Subscription – lower hourly rates for monthly usage
Contact us for pricing details
Q. What about technical support?
• If you can access the internet, watch a video online or do a search online, then you can use VisionsLive. There’s no software needed, all you need is to be connected to the Internet.
• VisionsLive utilises robust infrastructure backed up by secure dedicated data centres across the globe.
• 24-hour email and telephone call back support world-wide.
• VisionsLive can automatically test to ensure you that your participants have the required connection quality to participate successfully in online qualitative projects.
Q. What if we have no experience of running online groups?
• VisionsLive is an easy to use intuitive system built from the ground up by qualitative researchers, so many of the features will be instantly familiar.
• VisionsLive can provide highly experienced online qualitative researchers to provide training and moderation, with professional training courses available.
Q. How do we get started with VisionsLive
Getting started with VisionsLive is easy. You can sign-up for a FREE account here.
VisionsLive can organise training and can assist with client demonstrations and internal pilots to grow capability in your organisation.
Alternatively, VisionsLive can provide a full service from field work only through to analysis and reporting.
Exceptional Online Qualitative Research made Simple and Fast!
Links to other pages:
Sign up here for a free account
Contact us for a demo.
Did you know?
VisionsLive Ltd provides products/services on Confirmit, the world’s leading software for Market Research (MR) and Enterprise Feedback Management (EFM).
